You know that person that suddenly switched lanes in downtown traffic in front of you? You thought the person was just being a jerk. What if in reality they were rushing to the ER to see an ill family member and realized at the last minute they needed to be in your lane. You know that cashier that checks you out and isn’t very friendly or maybe even a little short with you? Instead of just being a hateful person, maybe she’s a single mom and this cashier job is her 2nd job and she’s fighting exhaustion.